After Sales Support: Your Trusted Partner Even After You’ve Bought
Our commitment doesn’t end at the point of purchase. We go beyond — ensuring your devices, SIM cards, and mobile services continue performing at their best across Uganda.
At Simba Telecom, we understand that technology is part of your everyday life — and when it fails, everything slows down. That’s why we’ve built a nationwide network of after-sales service centres dedicated to keeping you connected.
From phone repairs to SIM replacements, Nokia warranty support, and mobile financial services, our team of certified technicians and customer service professionals ensure that you get reliable help whenever you need it.
Quick Facts:
15+ Service Centres Across Uganda
Certified & Experienced Technicians
Genuine Replacement Parts
Authorized HMD (Nokia) Warranty Partner
Trusted MTN Mobile Money Agent
Our relationship with you extends far beyond the initial purchase. We are committed to providing unparalleled after-sales support in Uganda, ensuring your devices stay connected and your life runs smoothly. Our comprehensive service centres are your one-stop destination for expert repairs, mobile financial services, and connectivity solutions.
Trust Simba Telecom for reliable, professional, and convenient support long after you’ve left our store.
Your Trusted MTN Mobile Money Agent & Retail Hub
Simba Telecom is a premier MTN Mobile Money agent, offering a full suite of MoMo services. We are a convenient hub for all your mobile financial transactions, from cash deposits to bill payments, making us the go-to MTN MoMo service centre.
Instant Airtime/Data Recharge
Never run out of talk time or data bundles again. Top up your prepaid account instantly at any Simba Telecom outlet. We offer flexible airtime and data bundle recharge options.
Buy 4G & 5G Internet Modems & Routers
Upgrade your home or office internet with our range of high-speed modems. Whether you need a portable 4G MiFi router for on-the-go connectivity or a powerful 5G router for ultra-fast speeds, Simba Telecom has the perfect devices for you.
Products Available:
SIM Card Sales & Instant Replacement
Stay connected without interruption. Whether you need a new SIM card or an urgent replacement for a lost or damaged one, Simba Telecom offers instant MTN SIM card sales and replacement services.
What We Offer:
Quick new SIM card activation.
Instant replacement for lost or faulty SIMs (bring valid ID).
Seamless SIM upgrades to 4G/5G compatible cards.
Authorized HMD (Nokia) Warranty Support Centre
Simba Telecom is an official HMD (Nokia) Service Centre in Uganda. This means we provide legitimate, hassle-free warranty support for your Nokia devices. Protect your device by getting your device serviced by authorized professionals using only genuine Nokia parts.
Our HMD Warranty Services:
Official validation and processing of warranty claims.
Repairs fully covered by the manufacturer's warranty.
Direct partnership with HMD Global for a seamless service experience
