About Simba Telecom
At simba, we believe that communication is a right, not a luxury. We have been working hard since the Mobile industry began in East Africa to help make this dream become a reality.
Once upon a time...
…1998, within the heart of a vibrant and rapidly changing Uganda, a dream was born. For visionaries Patrick and Carol Bitature, it wasn’t just about business; it was a deeply personal belief in a future where distance would no longer silence conversation, halt commerce, or separate communities. This belief became Simba Telecom – a company founded not merely to sell products, but to forge genuine human connections.
Our journey began with a leap of faith.
We entered into an exclusive partnership with the newly launched MTN Uganda, aligning our dream with theirs.
This alliance was the spark that ignited our mission.
Our first stores were more than retail outlets; they were welcoming gateways for Ugandans to access the mobile revolution.
We weren’t just handing out the first generation of mobile devices; we were delivering tools of empowerment, one connection at a time.
The whisper of an idea had found its voice, and it was beginning to roar.
That roar could not be contained. The vision was always pan-African, and our expansion was a journey driven by passion and purpose.
In 1999, we brought our trusted model to Tanzania, forging a powerful alliance with Vodacom. By 2000, we had entered Kenya, partnering with the rising giant Safaricom.
With each new market, we didn’t just build a business; we built relationships. We evolved from a pioneering mobile phone retailer into the trusted name for connection across East Africa.
Our shelves, once filled with simple feature phones, soon showcased the world’s most advanced and sought-after smartphones.
We became more than a place to buy phones; we became your trusted advisors and an authorized partner for top global brands, guaranteeing quality and authenticity for every person who walked through our doors.
Our story is truly written in the lives of the millions we’ve connected. Our proudest achievement isn’t measured in sales, but in the moments we’ve helped create.
We are humbled to have placed over 4 Million+ devices into the hands of our people, each one a key to a new opportunity, a cherished conversation, or a life-changing idea.
This incredible trust allowed us to grow in ways we never imagined. The success of Simba Telecom became the cornerstone for the larger Simba Group, a family of businesses with diverse interests.
But we never forgot that our journey in connecting people didn’t just build a company; it helped build an engine for economic growth and opportunity across the region.
The Pride
At the very heart of our story is the Simba Telecom team – the “Pride.” we are the knowledgeable experts in our stores and dedicated humans who go the extra mile.
We are the living ambassadors of our core values: Integrity, Innovation, and a profound commitment to you, our customer.
This promise extends far beyond the sale. It’s in our comprehensive after-sales support, our reliable phone repair services, and our wide range of phone accessories.
We believe our relationship with you begins the moment you choose us, and it never ends.
This dedication has made us the most trusted phone dealer in the region for generations of customers, and for that, we are deeply grateful.
Our Ask
We invite you to be a part of our next chapter. Whether you’re looking to upgrade your smartphone, find the perfect piece of tech, or explore solutions for your business, know that the Simba pride is here for you.