FAQs about the service center
1Do you offer free repairs to everyone?
We only offer free repairs to customers who have purchased with us but for strictly NON technical damages.
2Do you fix anti breaks on phones?
Yes we do, but to only our customers.
3Do you repair broken screens?
Yes, we do but that comes at a charge
4Do you sell second hand phones?
No please, At simba we sell strictly brand new & original mobile devices
5Can you swap my damaged phone for another if I top up some money?
No, We have no provision for that
6What happens when I buy a phone from you and it stops working within a week?
We shall take a look at it, If it can be repaired then well and good, If it does not then we can replace it with a new one